Customers
Civility In the Internet Age
11/10/07 16:32
Is the Internet Age killing civility? I wonder about
this a lot. The REALbasic Forums and NUG posts are
often filled with vitriol (always wanted to use that
word) and personal attacks. It’s as if the poster
didn’t even realize that another human being is on
the other end reading their post. Read
More...
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Thick Skin
10/09/07 20:05
People hate you if you’re a developer and you sell
software. Yes, it’s true. Get over it. No matter how
hard you work at creating the perfect application
someone will nit-pick something. It doesn’t matter if
you spent a year in development and six months in
beta testing, someone will log a bug within the first
30 minutes of release. Okay, the time frames
are exaggerated but the end result is the
same.
This means that you, as a developer, have to have thick skin. Someone will always complain about something. It happens all the time. If you add feature X, users will complain that they “need” feature Y. If you fix a bug and cause another one users will complain that your software is buggy and unstable. Read More...
This means that you, as a developer, have to have thick skin. Someone will always complain about something. It happens all the time. If you add feature X, users will complain that they “need” feature Y. If you fix a bug and cause another one users will complain that your software is buggy and unstable. Read More...