Real Software Job: Product Educator

An interesting job post came up today for Real Software.  They are looking for a Product Educator.  This position will be responsible for:

  • Updating the Real Studio Documentation
  • Interacting with customers via email, live chat and social media
  • Maintaining & Updating Real Studio example projects
  • Creating training videos
  • Giving Weekly “Intro to Real Studio” Webinars
  • Updating & Maintaining the Real Studio curriculum
This is a work from home position and ideal for someone familiar and energetic about the product.  Applicants should enjoy teaching and like writing tutorials and creating training videos.
I think this position should have been created long, long ago.  There are very few videos on their website (and those that are there are more marketing IMO), the example projects aren’t very good, the documentation isn’t very complete, and that there is no ‘user contribution’ area on their website is a real shame.  Hopefully a new position will do some real good.
One thing I hope they let this new person do is make mistakes in training videos.  One of the more consistent comments I get about my training videos is that people like it that I make mistakes and then I have to fix them.  That’s using the product like most people do.
I also hope that the person doing the training videos makes ‘real world’ projects and not just simple, let’s show off a single aspect of ‘x’.  I’d also recommend doing videos in each supported platform.
If I wasn’t already engaged in full-time Real Studio consulting work I’d seriously consider this.  I love the product and I really like showing it off.  I really like doing the training videos and wish I had more time to do them.

7 thoughts on “Real Software Job: Product Educator

  1. Actually Bob, we’ve had somebody doing this job since before I started. I actually have no clue when he started. This new job adds some serious responsibilities, and is obviously more “public” than the last position.

    This new position is definitely a good thing, but I just don’t want people believing that we haven’t been doing anything with the docs and examples. Though I can understand where that misconception comes from…

  2. I won’t say that about the Docs, I have gotten used to them and fine them usable, although I prefer the look and feel of the PDF version they had for the 2010 docs. But the examples are woefully lacking in general, they just doen’t cover much of the class or topic in most cases and the examples are usually too simplistic to be of much help.

  3. @Merv
    Agreed. Most of the examples are too simplistic to be of much use and you find, on a regular basis, that examples no longer compile in the version of Real Studio they ship with. The examples give a bad first impression to many newbies.

    This new position can only help, IMO. I just hope that the person is an actual developer, with some real world experience working on multiple types of projects. The drawback is that I’m not sure RS could afford someone with that level of experience.

  4. Updating the Real Studio Documentation
    Interacting with customers via email, live chat and social media
    Maintaining & Updating Real Studio example projects
    Creating training videos
    Giving Weekly “Intro to Real Studio” Webinars
    Updating & Maintaining the Real Studio curriculum

    IMO there’s 3 fulltime jobs there, if they’re done right.

    • No argument from me. I know I could spend 100% of my time on training videos and never really be done because by the time I’d be ‘done’ with the current list, they’ll have changed something. Or, in this case, since a new IDE UI is coming all of the existing videos would become obsolete (or at least outdated) overnight.

  5. Bob
    I couldn’t think of a better candidate for the job than you.
    You are passionate about RS.
    You have produced an extensive amount of work with RS
    You are a great communicator, when it comes to blogging about RS, this is THE blog
    You have clearly gotten the hang of producing quality training videos in a timely manner

    But I think that there’s too much context switching in the job description as described for one human to do it.

    A lot of the work in the job description could probably be done by the community at no cost if a structure was put in place to manage it.

    Stuff like checking a sample project against a new version of RS and reporting issues.

    Members on stackoverflow, for example, are prepared to do a lot for free in return for reputation within their community.

  6. bob
    i wish they done that from the beginning any development tools that microsoft produce they pack tons of examples ,step by step guides
    i think they should do the same
    regards

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