If a potential client came to you complaining of another developer in the community, what would you do? I’ve had a few referrals happen like this and if I personally know the developer I usually send the developer a quick note asking for any details they’d be willing to share about the client. I’ve only done this for developers that I consider friends but I’m wondering if I’m breaking some sort of protocol.
I look at this way, if a potential client comes to me and is mad at another developer (and names them) I think I should do my due diligence and find out as much as I can about the client. Should this be a warning flag? Not all clients are made equal and some are downright bad and not worth the time and effort to court and some you should run away from as quickly as possible. Ours is a small enough community where a bad client can go through many developers in a short amount of time causing nothing but heartache and financial ruin along way. I know I’d appreciate a heads up if I was next on the list.
I’ve turned down potential clients because of various issues (mainly just gut instinct but some over contractual issues) only to have other developers contact me later asking if an why I had turned down the project to begin with. I can hear the dismay in their voice (you know that old style communication thing called voice?) when I give them the answer. I almost wish they had contacted me up front because sometimes these projects cost people hundreds of dollars (at a minimum) and tens of thousands for a really big project. We all deserve better than that.
So what do you do if you’ve been contacted by a client unhappy by another developers work? Have you contacted that developer asking for information?